Getting in touch with us
If you contact us using the form on our website or via e-mail, the data you provide will be stored by us for six months in order to process your inquiry and in case of any subsequent questions. We will not pass this data on without your consent.
We use so-called “cookies” on our website. These are small text files stored on your device via your browser. They do not cause any damage. We use them to make our services and information user-friendly. Some cookies remain stored on your device until you delete them. This enables us to recognize your browser the next time you visit our website. If you do not want this, you can set up your browser to inform you about the setting of cookies, and save them on a case-by-case basis. If cookies are generally deactivated, the functionality of our website may be limited, but you can also set this up through your browser.
On our website, we use functions of the Web-Analysis-Tool “Google Analytics” from Google Inc., with headquarters in Mountain View, CA-USA.
Use of Hotjar
This website uses Hotjar. The provider is Hotjar Ltd., Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe (Website: https://www.hotjar.com).
Hotjar is used to analyze user behavior on a website where we record, among other things, your scroll movements, mouse movements, and clicks. Hotjar uses this information to create so-called “heat maps,” which can be used to determine which areas of the website are preferred by website visitors. In addition, Hotjar can be used to determine at which point you cancelled your entries in a contact form (so-called Conversion-Funnels).
You can set your browser to inform you when cookies are set, and to allow cookies only in individual cases, to exclude the acceptance of cookies in certain cases or in general, and to activate the automatic deletion of cookies when the browser is closed. If you deactivate cookies, the performance of this website may be restricted.
The use of Hotjar and the storage of Hotjar-Cookies is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user behavior in order to optimize both its website and its advertising.
If you would like to disable Hotjar data collection, click on the link and follow the instructions there: https://www.hotjar.com/opt-out
Use of Leadfeeder
This website also uses the services of so-called Lead Generation Tools.
Generating high quality leads is a fundamental task in acquiring new customers. Address data of potentially interested parties can be generated online and offline for specific target groups, and our legitimate interest in data processing lies in these purposes, and in accordance with Art 6 Para 1 lit f GDPR.
Leadfeeder accesses the list of IP addresses of website visitors provided by Google Analytics through its analysis, and links this list with information about companies that can be found on the internet under these IP addresses. Due to the previously carried out shortening of website visitors’ IP addresses, a direct personal link is not established.
On our website, every user has the opportunity to register for a newsletter. The input mask determines what personal data is collected.
By subscribing to the newsletter, we inform interested parties, clients and business partners at regular intervals about current information and offers from the company. The newsletter can only be received with a valid e-mail, consent, and registration.
For legal reasons, a confirmation e-mail will be sent to first-time registered e-mail addresses for a double opt-in procedure. This confirmation e-mail is used to check whether the e-mail address owner has authorized the reception of the newsletter.
The personal data disclosed during registration is used exclusively for sending the newsletter. The subscription to the newsletter can be cancelled at any time. In order to exercise the right of withdrawal, the responsible persons can be contacted at any time.
Of course, the personal data will not be passed on to third parties.
You are entitled to the right of information, correction, deletion, restriction, data transferability, revocation, and objection when it comes to your data that is stored with us. If you believe that the processing of your data violates the Data Protection Law, or that your data protection rights have otherwise been violated in any way, you can file a complaint with us at email@example.com or with the data protection authority.
How to reach us
Infracom Solutions GmbH
Geiselbergstrasse 17, Stiege 2, 6. OG
Tel.: +43 720 1039 7777